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🚀 1.1.0

· 3 min read
Gwendoline BRIERE
Gwendoline BRIERE
Functional Expert
Lucas KOENIG
Lucas KOENIG
Technical Leader

🚀 Features​

✨ Statistics​

  • Can see which scenario have been triggered on a selected timeframe. Not retroactive, it will only starts collecting data from new version onwards

✨ Entities​

Detection​

  • Users can use “Ask Entity” blocks in which they can ask users for certain entities. Recognition is done using IA for NER (named-entity recognition) or by patterns using a list or a regex and store entities extracted from the answer in a variable.
  • Available entities are:
    • List
    • Regex
    • Date (NER)
    • Time (NER)
    • Phone (NER)
    • Number (NER)
    • Currency (NER)
    • Email (NER)
    • URL (NER)
    • Name (NER)
    • Address (NER)
    • City (NER)
    • Country (NER)
    • Location (NER)
    • Timezone (NER)
    • Language (NER)

Anonymization​

  • Users can define entities to be anonymized and choose values to replace those in three independent cases: RAG calls, classifier calls or in the DB when the conversation is over.
  • Available entities is the same as above.

✨ Webchannel​

Widget​

The webchannel can be installed in another website. A detailed guide on how to proceed is available in Platform > Installation

Theme​

Channel theme is customizable in Platform > Installation

Message styles​

Messages defined using the rich text editor in platform will appears using the defined style.

✨ Transcripts​

Transcripts are exportable in Excel format. It will export all transcripts matching current filters ignoring pagination.

✨ Webhook​

Webhook block is available and allows users to make external API calls during the scenario and use the answer as a variable.

✨ Smalltalk​

Users can define smalltalk patterns for the chatbot in the Platform. Patterns will be matched during conversation and a random answer from the defined list will be sent to the user before the actual response.

✨ Ask Open​

Users can define an ask block without specifying the expected answer.

✨ Ask Confirm​

Users can define a question asking validation.

🌟 Improvements​

  • On the webchannel, changing language now restarts a new conversation
  • Improvement on the way file were handled
  • SaveVarInContext feature now works with nested objects and arrays
  • Various improvement on RAG for better results
  • Removed initial filters on transcripts and statistics
  • Reformat of Utterances export to a tab per language
  • Improved check for utterance duplicates
  • RAG messages now appears in statistics and history
  • Added a simple Block description for Actions Blocks displaying what they do
  • RAG can now responds in HTML if coming from an html page

🐛 Fixes​

  • Fix enabling / disabling input on webchannel not working properly relating to conversation status
  • Fix various bugs on statistics
  • Fix issue with scenario generated from GenAI not being the same as in preview
  • Fix GoTo block impossible to add
  • Fix tenant switching not refreshing the page
  • Fix text in block overflowing if a word is too long
  • Fix import of utterance not prompting the user to train the model
  • In Scenario Editor, removed a bug when the Block Menu was blocking clicks even when hiding
  • Prevent an issue where changing the type of a RAG connector was possible
  • Fixed webchannel suggestions always being uppercase